B & J Wakefield Services, Inc. (We) or any of their subcontractors are not responsible for any utilities that may be damaged during the excavation process accessing the septic system, including the T&J panel septic system, for pumping. We are not responsible for damaged driveways caused by truck weight nor due to normal spills of sewage from hoses if pumping from the driveway. This sludge or sewer is the property of the owner and not a spill from anywhere else. Normal sewer can be easily rinsed off the driveway. If it cannot be rinsed, the property owner or user of the OSSF has likely introduced waste into the system other than normal sewage or has not been properly maintaining their OSSF system. We are not responsible for damages to gates, fences, bushes, garden areas, landscaping, or anything within the whip area or where it is necessary to cross with hoses or gain access to and from the truck and tank area. In the event we have to leave the driveway, the property owner or agent will take full responsibility for any landscape damage or utility damages caused by the truck, including transitional damages from the driveway or roadway, which may include wrecker charges or costs of getting the truck removed from a location where it is stuck. We may choose to charge additional fees if the tanks are farther away than 100 ft or deeper than 6 inches. We must have clear access to tanks with no vehicles within 20 ft of where the truck needs to get to the tanks. Hoses do whip around during the vacuum process, and we will not be responsible for any damages to tanks, lids, risers, piping, etc., when accessing tanks. If for any reason we cannot access, or the customer is not available to allow access for pumping, there will be a $200 call-out fee. This fee is just for the truck and driver to show up to your location with no work performed. In the event the driver spends time looking for your tanks and cannot find them, this call-out fee will still be required along with any labor rate after the first 30 minutes of locating your tanks. We do have locating services available for an additional charge. It is recommended that the customer knows the location of the septic system and has it dug before our arrival if it is greater than 6 inches deep from the surface. It is a current state requirement to have septic tank access points above grade with safety pans and a secure lid. The sludge removed from OSSF is the property of the customer until it has been disposed of properly. In the event the load is contaminated, the property owner will be fully responsible for all costs incurred, including time and anticipated lost revenue. This system belongs to the property owner, and any sludge removed is owned by the property owner. Any damages incurred while gaining access, such as tanks degrading or lids sealed and requiring special tools or creating access, will be at the owner's expense, and B & J Wakefield will not be held responsible as it is out of our control.
Information is provided within the contract signed. By paying for the maintenance or inspection contract, the property owner agrees to the terms outlined in the contract agreement attached to this website. This applies to all services, including those provided by JLBJ septic services and T&J panel septic system installations.
B & J Wakefield Services is not responsible for any damages incurred while gaining access to the OSSF system, which includes entering the property and conducting an inspection of the OSSF system.
The customer is responsible for their own animals that may escape from the yard and will be held legally accountable if a dog attacks or bites a technician.
Customers must allow B & J Wakefield Services full access to the property to perform the required inspections of your OSSF system.
Please note that the inspection is only valid on the same day it is conducted.
Customers will not threaten or use any threatening device when accessing the OSSF system, especially if they are unaware of who is in their yard. We require customers to provide us with their text and email information so that we may notify them when we are en route. It is the responsibility of the notified individual to inform all members of the property about our arrival to perform the inspection.
B & J Wakefield Services (We) warranties all of our work and will provide the owner with all necessary information regarding their septic system. We will be installing or repairing your septic system per design unless site conditions require us to slightly alter the plan. Our installations will adhere to the specifications set forth by an engineer, registered sanitarian, or installer. Any changes to the design, utilities that were not accounted for, or any reasons necessitating a design change not addressed during the bidding process may result in an increase in price. We will not be responsible for contacting dig test services for locating public utilities; these markings must not be altered once performed. It will be the property owner's responsibility to locate and repair any utilities in the excavation area. Any removal of excavated materials, fence removal, utility relocation or repairs, tree removal, limb removal, landscaping, sprinkler system damage, or any other damages that occur during normal installation will be at the expense of the property owner. The property owner or agent will not hold B & J Wakefield Services and/or any of its subcontractors responsible for any damages to landscaping, driveways, walkways, or any utilities in the excavation area and areas of obtaining entry to the property. Backfill materials will be soft and may settle. In the event of slight settling or soft backfill materials, do not walk on when wet due to potential hazards until the backfill materials have settled. Any and all dirt work will only be backfilled and will not be landscaped. Any landscaping necessary can be done at an additional cost and will be beyond the scope of work performed. Estimates on repairs and landscaping will be fee-based by our company plus the cost of repairs quoted by subcontractors, or the property owner can undertake all repairs and landscaping at their own expense. This includes, but is not limited to, irrigation lines, electrical lines, gas lines, telephone lines, irrigation wiring and valves, sod and landscaping materials, labor, water lines, trees, sidewalks, driveways, fences, gates, plants, and any other items that may be in the excavation area that are not listed. The property owner will be responsible for providing the access point for entry onto the property for installation and assumes all costs and any damages from entry. Any equipment supplied to B & J Wakefield Services, Inc. for use on the property is done so at the owner’s expense, and our company is not responsible for damages to this equipment or mechanical failures. The property owner will agree to uphold a maintenance agreement where applicable and to follow all rules and regulations associated with the septic system. It will be the property owner's responsibility to operate the system responsibly and to report any defects or respond to any write-ups immediately to us. Customers can obtain an owner’s manual with this installation from our website at www.texasseptic.com. Final billing will be due upon receipt. In the event payment is not made, a lien may be filed on the property and legal options may be utilized. All legal fees and collection fees will be billed to the property owner. This installation comes with a manufacturer's two (2) year warranty. Tanks are covered by the pre-caster, and labor is covered by the installer. Aerator kits are covered by the brand owner. All parts and labor are covered for two (2) years. In the event an item fails, this item will be inspected by the installer, maintainer, and manufacturer before determining if it is covered under warranty. The property owner will provide us with all proper information regarding house size, flow rate for commercial use, property size, occupants, etc., to ensure we do not undersize the system. The property owner will be responsible in the event the system fails due to overloading, abusing, or not following proper usage guidelines of their septic system, including those associated with J & B septic services and T & J panel septic systems. In the event that the current property owner sells this property, it will be the duty of the seller and buyer to contact us with the name change so that we may update our records as well as county records.
Only licensed installers or licensed maintenance providers will offer this service. Disclosure: We do not inspect sewer lines or lift stations unless additional fees are paid and we are informed about these items. All inspections are visual inspections only and include mechanical parts that are visible on the OSSF system. For instance, we cannot inspect wiring within conduit or predict when a pump will fail. Therefore, this inspection only determines the operation of the system while we are present.
For Aerobic Systems or Secondary Treatment, the inspection is valid only for the time of inspection. Systems can leak or water can penetrate during rainy periods, which may not be observable during the inspection. This is strictly a visual inspection, and we cannot ascertain the lifespan of any part of the system. Factors such as how the system was manufactured, installed, or maintained can adversely affect its performance. We highly recommend that users of the OSSF system learn how to properly maintain and operate the type of system they are using. Please note that this inspection does not guarantee that the system won’t fail in the future.
Regarding Conventional or Standard Systems, any standard septic system with gravity flow in unsuitable conditions can lead to future failure. Weather conditions like drought and flooding, tree roots, poor maintenance, and overuse are just a few factors that could potentially cause this system to fail. If the system is located in unsuitable conditions such as a high water table area, fractured rock area, or class IV soil area, it will need to be replaced upon failure according to state law and local authority regulations. For those seeking to maximize the longevity of their septic system, I highly suggest visiting our website at www.texasseptic.com to learn more about your system and to ensure it is routinely pumped, cleaned, and visually inspected for potential failures. This is particularly relevant for JLBJ septic services and T&J panel septic systems, as each system is unique based on how it was manufactured, installed, used, and maintained. This inspection serves as a visual assessment to identify failures only at the time of inspection and does not constitute a guarantee of future functionality.
Protecting your private information is our priority at B&J Wakefield Services, which also includes our commitment to offering reliable jlbj septic services. This statement applies to our website www.texasseptic.com and governs the data collection and usage. By using www.texasseptic.com, you consent to the data practices described below.
Collection of your Personal Information
B&J Wakefield Services Inc. may collect personally identifiable information, such as your e-mail address, mailing address, your name, your birth date, Drivers license number, and telephone number. We also collect and store credit card information for billing purposes, but not through our website at www.texasseptic.com. Credit card information must be called in, mailed, or processed through one of our secure payment methods, either through Intuit, Inc., where we email you the link, or through Paypal, which provides a link on our website. If you are unsure of the link on our website, you may visit Paypal's website directly. The only information gathered via credit card on www.texasseptic.com is through Paypal, which has its own privacy policy. We use these methods to ensure the safety and security of your transactions. All information requested for contracts is public record.
Use Of Your Personal Information
Any of the information collected from you may be used solely to process transactions and to allow you to sign up for a maintenance contract or any other service requested, such as our T&J panel septic system. Any information collected will not be sold, exchanged, transferred, or given to any other company for any reason without your consent, except for the purpose of delivering or providing the product or service requested. This information will only be provided to your permitting or regulating authority to show proof of contract as required by law.
How We Protect Your Personal Information
B&J Wakefield Services, Inc. implements a variety of security measures to maintain the safety of your personal information when you submit or place an order. We do not share, buy, sell, or lease any personal information to any third parties for profit. The information we gather is for our use and to supply the state, county, or city in which you reside with the necessary information to demonstrate proof of contract on your septic system, as required by law. The information you enter into our website is only accessible by those authorized within B&J Wakefield Services, Inc. employment and your permitting authority regarding your septic system.
Children under Thirteen
B&J Wakefield Services Inc. does not knowingly collect personal information from children under the age of thirteen. If you are under thirteen, you must ask a parent or guardian for permission to view this website. The only data collected is from someone that owns real property.
Changes In Privacy Policy
Changes in the privacy policy will be noted and updated as needed.
Last updated: 4/28/2012
Contacting Us
If there are any questions concerning this privacy policy, you may contact us.
All repairs or work orders with B & J Wakefield Services, including those related to jlbj septic services, are not completed until the property owner or customer pays their invoice in full. In the event that payment is not made, it will be considered that the customer was not satisfied with the work performed, and B & J Wakefield Services will refund the part and remove it if possible. However, service call charges, labor fees, and a 10% return charge on the part will still be invoiced. If no payment has been made, a lien will be placed on the property, and a 15% interest rate will be applied to any unpaid balances. B & J Wakefield Services is only on location to repair what was requested by the owner or agent, including any issues with the T&J panel septic system. Please note that other repairs may not be visible or discovered during this service, and full functionality of the system may not be assessed. B & J Wakefield Services is not responsible for any damages incurred while gaining access to and from the property and the septic system. Additionally, B & J Wakefield Services will not be held responsible for any utilities in or around the septic system if probing or digging is necessary for repairs.
Any and all services provided by JLBJ Septic Services are due at the time of service. Maintenance contracts are set for 1-year terms, including the monthly payment options. In cases of non-payment, such as during the sale of a home, we may decide to file a lien for the remaining balance.
All repairs and services accepted as satisfied will also be due at the time of service. If payment is not made and the customer does not acknowledge any payment terms, we will remove any parts we can and issue a credit for the part only, with a return fee of 20%. The invoice and labor charges will remain on the original invoice, along with an additional service call and labor to remove the part. All parts can no longer be sold as new, which is why we charge this fee. A lien may be placed on the property for services rendered.
For pumping and sludge removal, if the invoice is not paid, we will file a lien on the property. Installation fees for a T&J panel septic system will be required at the time of completion. We do not extend lines of credit; however, we do work with third-party finance companies that can provide financing, but you must be approved. In the event payment is not made, we have up to two years due to warranty and maintenance, including adjustments, to file a lien on the property.
Customers will not own any of the products installed on your septic system until payment is made in full.
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