Legal, Terms and conditions

B & J Wakefield Services, Inc. (We) or any of their subcontractors are not responsible for any utilities that may be damaged during the excavation process accessing septic system for pumping.  We are not responsible for damaged driveways caused by truck weight nor due to normal spills of sewage from hoses if pumping from driveway. This sludge or sewer is the property of the owner and not spill from anywhere else.  Normal sewer can be easily rinsed of driveway.  If cannot be rinsed property owner or user of ossf has introduced waste into system other than normal sewage or has not been properly maintaining their ossf system. We are not responsible for damages to gates, fences, bushes, garden areas, landscaping or anything within whip area or where having to cross with hoses or gaining access to and from truck and tank area.  In the event we have to leave driveway property owner or agent will take full responsibility for and landscape damage or utility damages caused by truck including transitional damages from driveway or roadway in which may include wrecker charges or cost of getting truck removed from location where stuck.    We may choose to charge additional fees in the event tanks are farther away than 100 ft or tanks are deeper than 6".  We must have clear access to tanks with no vehicles within 20 ft of where truck needs to get to tanks.  Hoses do whip around during the vacuum process.  We will not be responsible for any damages to tanks, lids, risers, piping etc accessing tanks.

If for any reason we cannot access or customer is not available to allow access for pumping there will be a $200 call out fee.  This is just for truck and driver to show up to your location and no work performed.  In the event driver spends time looking for you tanks and cannot find this call out fee will still be required and any labor rate after the first 30 minutes of locating your tanks.  We do have locating services available for an additional charge.  It is recommend customer knows location of septic system and have dug before our arrival if greater than 6 inches deep from surface.  It is a current state requirement to have allow septic tank access points above grade with safety pans and a secure lid. The sludge removed from OSSF is the property of customer until sludge has been disposed of properly.  In the event load is contaminated the property owner will be fully responsible of all cost incurred including time and anticipated lost revenue.  

This system belongs to property owner and any sludge removed is owned by property owner.  Any damages gaining access such as tanks degrading or lids sealed and requiring special tools or creating access is at owner expense and will not hold B & J Wakefield responsible being it is out of our control.   

Information is provided within contract signed.  By paying for maintenance or inspection contract the property owner is agreeing to contract agreement attached to this website withing the contract.

B & J Wakefield Services is not responsible for any damages gaining access to ossf system which included entering property and leaving or gaining access and inspecting ossf system.

Customer is responsible for their own animals that can get out of yard and will be held legally responsible in the event a dog attacks or bites a technician.

Customer is to allow B & J Wakefield Services full access to property to do what we are required to do inspecting your ossf system.

Inspection is only good and valid same day of inspection.

Customer will not threaten or use any threatening device while accessing the ossf system based on you did not know who was in your yard.  We require customer to provide us with text and email so that we may notify you when in route and it is the persons responsibility who we notify to let all members of this property know that we will be arriving to perform the inspection.

B & J Wakefield Services (We)  warranties all of our work and will provide owner with all information.

We will be installing or repairing your septic system per design unless site conditions require us to slightly altar we will install per design by an engineer, registered sanitarian or installer. Any changes to design, utilities that were not accounted for, or any reason requiring design change not accounted for during the bidding process may result in an increase in price. We will not be responsible in contacting dig test for locating public utilities; these markings must not be moved if performed. It will be property owners’ responsibility to locate and repair any utilities in the excavation area. Any removal of excavated materials, fence removal, utilities relocate or repairs, tree removal, limb removal, landscaping, sprinkler system damage or any other damages that occur during normal installation will be at the expense of the property owner.  Property owner or agent will not hold BJWSI and/or any of its subcontractors responsible for any damages to landscaping, driveways, walkways or any utilities in the area of excavation and areas of obtaining entry to property. Backfill materials will be soft and can settle. In the event of slight settling or soft backfill materials do not walk on when wet due to potential hazards until backfill materials have settled. 

Any and all dirt work will only be backfilled and will not be landscaped. Any landscaping necessary can be done at an additional cost and will be beyond the scope of work that is performed. Estimates on repairs and landscaping will be fee based by our company plus the cost of repairs quoted by subcontractors or property owner can do all repairs and landscaping at their own expense. This includes but not limited to irrigation lines, electrical lines, gas lines, telephone lines. Irrigation wiring and valves, sod and landscaping materials, labor, water lines, trees, sidewalks, driveways, fences, gates, plants and any other items that will be in excavation area that may not be listed.  It will be property owners responsibility to provide the access point for entry onto property for installation and assumes all cost and any damages from entry.  Any equipment supplied to B & J Wakefield Services, Inc. for use on property is done so at owner’s expense and our company is not responsible for damages to this equipment or mechanical failures.

Property owner will agree to uphold a maintenance agreement where applicable and to follow all rules and regulations associated with this system. It will be property owners’ responsibility to operate the system in responsible way and to report any defects or respond to any write ups immediately to us. Customer can obtain an owner’s manual with this installation from our website at www.texasseptic.com.  

Final billing will be due upon receipt. In the event payment is not made; a lien may be filed on property and legal options may be utilized.  All legal fees, collection fees will be billed to property owner.  

This installation comes with a Manufacturers two (2) year warranty. Tanks are covered by pre-caster and labor is covered by installer. Aerator kits are covered by Brand owner. All parts and labor are covered for two (2) years.  In the event an item fails this item will be inspected by installer, maintainer and manufacturer before determining if covered under warranty.

Property owner will give us all proper information on house size, flow rate for commercial, property size, occupants, etc. so that we don't undersize system. Property owner will be responsible in the event the system fails due to overloading, abusing, and not following proper usage guidelines of their septic system. In the event that current property owner sells this property it will be the duty of seller and buyer to contact us with the name change so that we may change our records as well as county records.

Only licensed installer or licensed maintenance provider will provide this service. 

Disclosure: We do not inspect sewer lines nor lift stations unless additional fees were paid and that we are made aware of these items. All inspections are visual inspections only and mechanical parts inspected that are visible on the OSSF system only. We cannot inspect wiring within conduit for example nor predict when a pump will go out. Therefore this inspection only determines operation of the system while we were present.

Aerobic System or Secondary Treatment:Inspection of this system is good for the time of inspection only. System can leak or water can penetrate during rainy times which may not be noticed during this inspection. Inspection is only a visual inspection and we cannot determine life span of any of the system or its parts. How the system was manufactured, installed or maintained can adversely affect the system. We highly recommend the user of this ossf system learn how to properly maintain and operate the type of system they will be using. This inspection is no guarantee that the system won’t fail in the future. 

Conventional or Standard System:Any standard septic system with gravity flow in unsuitable conditions can result in failure in the future. Weather conditions such as drought and flooding, tree roots, poor maintenance, over usage are only a few things that could potentially allow this system to fail. If this system is in unsuitable conditions such as a high water table area, fractured rock area or class IV soil area;  this system will need to be replaced if it fails per state law and local authority regulations. I highly suggest so that you get the most out of your septic system that you visit our website at www.texasseptic.com and learn more about your septic system and have the system routinely pumped and cleaned and visually inspected for potential failures. Therefore this system is unique in how it was manufactured, installed, used and maintained by others. This inspection is a visual inspection to see if it fails at time of inspection only and does not constitute a guarantee to work in the future.

Protecting your private information is our priority. This statement applies to B&J Wakefield Services through www.texasseptic.com and governs the data collection and usage. By using www.texasseptic.com, you consent to the data practices described below. 

Collection of your Personal Information 

B&J Wakefield, Services Inc. may collect personally identifiable information, such as your e-mail address, mailing address, your name, your birth date, Drivers license number, and telephone number. We also collect and store credit card information for billing purposes but not through our website at www.texasseptic.com. Credit card information must be called in, mailed or through one of our secure methods of payment either through Intuit, Inc. in which we email you the link or through Paypal which a link is provided on our website.  If for some reason you are unsure of the link in our website you may go to Paypal's website directly.  The only information gathered in www.texasseptic.com via credit card is through Paypal in which they have their own privacy policy.  We use them to offer safety and security of these transactions to be made.  All information requested for contracts is information that is public record. 

Use Of Your Personal Information  

Any of the information collected from you may be used only to process transactions and to allow you to sign up for a maintenance contract; or any other service requested. Any information collected from you will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent other than the purpose other than delivering or providing the product or service requested by the customer. This information will only be provided to your permitting or regulating authority to show proof of contract as required by law. 

How We Protect Your Personal Information 

B&J Wakefield Services, Inc. implements a variety of security measures to maintain  safety of your personal information when you submit or place a order. B&J Wakefield services does not share, buy, sell, or lease any personal information to any third parties for profit. The information we gather is for our use and to supply the state, county or city in which you reside with this information to show proof of contract on your septic system in which is required by law.   The information you enter into our website is only accessible by those authorized within B&J Wakefield Services, Inc. employment and your permitting authority on your septic system.  

Children under Thirteen 

B&J Wakefield Services Inc. does not knowingly collect personal information from children under the age of thirteen. If you are under thirteen you must ask a parent or guardian for permission to view this website. The only data collected is from someone that owns real property. 

Changes In Privacy Policy 

Changes in the privacy policy will be noted and updated as needed. 

Last updated: 4/28/2012 

Contacting Us 

If there are any questions concerning this privacy policy you may contact us.

All repairs or work orders are not completed until property owner or customer pays their invoice in full.  In the event payment is not made this will be considered as customer was not satisfied with work performed and B & J Wakefield Services will refund the part and remove the part if able.  Service call, labor will still be charged and a 10% return charge on part will be invoiced.  In the event no payment has been made a lien will be placed on property and a 15% interest rate will be charged and any unpaid balances.  B & J Wakefield Services is only on location to repair what was requested to by owner or agent.  Other repairs may not be visible or show up during this repair and full functionality or system may not be noted or discovered during this repair.  B & J Wakefield Services is not responsible for any damages gaining access to and from property and septic system.  B & J Wakefield Services will not be held responsible for any utilities in or around septic system in the event probing or digging is necessary to repair the septic system.

Any and all services are due at time of service.  Maintenance Contracts are 1 year terms including the monthly pay terms.  For non payment including sale of home we may decide to file a lien for remaining balance.  

All repairs to accept as satisfied with repairs will be due at time of service.  If payment is not made and customer does not acknowledge any payment terms we will remove any parts we are able to and issue a credit for part only with a return fee of 20% and invoice and labor will remain on original invoice as well as another service call and labor to remove part.  All parts cannot be sold as new any longer is why we charge this fee.  A lien may be placed on property for services that were rendered.

Pumping and sludge removal if invoice is not paid we will file a lien on property.

Installation fees will be required at time of completion.  We do not extend lines of credit however have third party finance companies that will finance but you must be approved.  In the event payment is not made we have up to two years due to warranty and maintenance including adjustment to file a lien on property.

Customer will not own any of the products that are installed on your septic system until payment is made in full.